Thanks for shopping at Luffoliate! If you are not entirely satisfied with your purchase, we’re here to help.
Returns: Customers have 30 calendar days to return an item from the date received. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. We strongly recommend that when shipping back to us, that customers use a reputable shipping method that ensures tracking capabilities.
**Please use Return Label provided inside package**
Refunds: Once we receive your item, and return requirement (stated above) met, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within 30 days, or depending on your card issuer’s policies.
Shipping: Customers are responsible for paying own shipping costs when returning item/s. Shipping costs are nonrefundable. If we provide you with a return label, the cost of return shipping will be deducted from your refund.
Items Not Eligible for refund:
*Damaged/and or used merchandise
*Returns over 30 calendar days from date of purchase